Terms of service
TERMS OF SERVICE
Effective Date: January 2026
Welcome to The Firm Ground Coffee (“Company,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your use of our website and the purchase of products from www.thefirmgroundcoffee.com (the “Site”).
By accessing our Site or purchasing from us, you agree to be bound by these Terms.
1. Online Store Terms
By using this Site, you confirm that you are at least the age of majority in your state or province of residence, or you have given consent for a minor dependent to use this Site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
3. Products & Services
All products are subject to availability. We reserve the right to discontinue any product at any time.
We have made every effort to display product descriptions and images as accurately as possible. We cannot guarantee that your device’s display of colors will be accurate.
4. Pricing & Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service without notice. We are not liable for any modification, price change, suspension, or discontinuance.
5. Accuracy of Billing & Account Information
We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
6. Shipping & Fulfillment
Orders are fulfilled through third-party fulfillment partners. Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
7. Returns & Refunds
Please review our Refund Policy for detailed information regarding returns and refunds. By making a purchase, you agree to that policy.
8. Third-Party Tools & Links
We may provide access to third-party tools or links over which we have no control.
We are not liable for any harm or damages related to the use of third-party websites, services, or tools.
9. User Comments & Feedback
If you submit comments, ideas, or suggestions, you agree that we may use them without restriction or compensation.
You agree not to submit content that is unlawful, abusive, defamatory, obscene, or violates intellectual property rights.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
Occasionally there may be information on our Site that contains typographical errors or inaccuracies. We reserve the right to correct these at any time without prior notice.
12. Disclaimer of Warranties; Limitation of Liability
Our products and services are provided “as is” and “as available.”
To the fullest extent permitted by law, The Firm Ground Coffee, LLC shall not be liable for any damages arising from the use of our products or services.
13. Indemnification
You agree to indemnify and hold harmless The Firm Ground Coffee, LLC from any claim arising out of your violation of these Terms or misuse of our Site.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Kansas, United States.
15. Changes to Terms
We reserve the right to update or change these Terms at any time. Continued use of the Site after changes constitutes acceptance.
16. Contact Information
Questions about the Terms of Service should be sent to: thefirmgroundcoffee@gmail.com